What apparel can I order?
Standard website designs are available on Gildan 5000 Heavy Cotton T-shirts for $25 or Gildan 18000 Heavy Blend crewnecks for $35, in sizes S through 3XL. Choose garment, size, and color on the product page. For larger sizes or custom apparel, contact us before ordering. Current choices and availability appear on each listing.
How long will my order take?
Standard designs normally take 7 to 10 business days before shipment, excluding weekends, holidays, and shipping transit time. Custom timelines are confirmed individually in writing before payment. Requesting an event date does not reserve or guarantee it.
How do custom orders work?
Submit a quote request. We confirm pricing and order details, obtain written design approval, and collect the agreed payment before production. Read our Custom Order Terms for minimums, deposits, cancellations, and artwork requirements.
Can I return my order?
Sales are final for a change of mind or customer selection errors, subject to applicable law. Defective, damaged, or incorrect items remain eligible for appropriate remedies. Contact us promptly, preferably within 7 calendar days after delivery; this requested period does not limit legal rights. See our Return and Refund Policy.
Do you offer local delivery?
Free delivery is available by appointment within the town of Napa, up to 10 driving miles from our Napa location. Contact us to confirm eligibility. Other delivery charges or shipping costs are confirmed before payment.
How do I contact you?
Email jonesfamilycomforts@gmail.com or use our Contact page. Social media messages may not be seen promptly.