Contact

For all questions regarding Jones Comforts, our products, orders, shipping, damaged packages, or any other business matter, please use the contact form below or email us at jonesfamilycomforts@gmail.com.

For questions regarding an order, please include your full name, order number, and a clear description of your question or concern.

Jones Comforts does not provide customer service through TikTok, Instagram, Facebook, or other social-media messages. Social-media messages may not be seen or answered and do not count as official notice of an order mistake, damaged product, or shipping claim.

We will respond as soon as possible during normal business hours.